T&Cs

Terms of Use

These Terms of Use, and any documents referred to herein, set out the terms and conditions on which you are permitted to use our website, www.iterarte.com  (“our  website”). By using our website, you agree to be bound by, and to comply with, these Terms of Use (the “Terms”).

“You” or “you” refers to you as a user of our services or as a user of our website. As used herein, “Services” means our website and any other service offered by Iterarte.

These Terms are effective as of [14] March 2024.

Your attention is particularly drawn to Clause 2 (Eligibility), Clause 21 (Indemnification), Clause 22 (No Warranty And Disclaimer), Clause 23 (Our liability if you are a Consumer Buyer) and Clause 13 (Our liability if you are a Business Buyer).

If, for any reason whatsoever, you do not agree to these Terms or do not wish to be bound by them, you must not access or use our website. 

  • Information about us
      1. ITERARTE LIMITED (hereinafter “Iterarte”,  “we” , “our” and “us”) operate the Iterarte website (located at https://iterarte.com/).
      2. We are registered in England and Wales under company number 13995923 with our registered office at Watson House, 54-60 Baker Street, London, W1U7BU, United Kingdom. 
      3. To contact us, please get in touch via our contact telephone number, which is +44(0)7553810351 and our contact email address, which is [email protected]. 
  • Eligibility
      1. Creating an account on our website, you represent and warrant that you: 
        1. are 18 or older;
        2. have the authority to and are of legal age in your jurisdiction to bind yourself to these Terms and form a binding contract with Iterarte;
        3. will not use a false identity or provide false information when using our Services and all information provided will be true, accurate, current and complete;
        4. will not use another user’s account without permission;
        5. will keep any account information we provide you with (such as a user name, identification number, account code and/or password) confidential and secret and not disclose it to anyone;
        6. will immediately change your password and/or notify by us by email at [email protected] if you know or suspect that the confidentiality of your log in information has been compromised;
        7. will not directly contact other users for commercial purposes, such that you engage in off-platform transactions;
        8. are solely responsible and liable for all uses of, and activities occurring under, your credentials and account on our website and for all uses of our website resulting from access provided by you, directly or indirectly, whether such access or use is permitted by or in violation of these Terms; and
        9. will only use our Services in a way compliant with local, national and international laws, rules and regulations and with all other Iterarte policies.
  • Our policies
      1. In addition to these Terms, your use of our website is also governed by the following documents: 
        1. Our Privacy Policy (available at  https://www.iterarte.com/privacy-policy), which governs our use of your information. It sets out the types of information we collect, the reasons we collect it, how we use it, where we may pass it on to any third parties, in what circumstances and for what reasons, and any other relevant information relating to our use and/or processing of your information and your rights in relation to your information
        2. Our Cookies Policy (available at  https://www.iterarte.com/cookies-policy), which governs our use of cookies and similar technologies on our website. It sets out the types of cookies we use, the purposes for which we use them, the circumstances in which we may place cookies on your computer, device or browser, and other relevant information relating to cookies, such as how to change your browser preferences and settings to accept or reject cookies. 
      2. By accessing and using our website, you agree to be bound by the terms contained herein and acknowledge that we will process your information in accordance with our Privacy Policy and use cookies and similar technologies in accordance with our Cookies Policy.
  • Our Services
      1. Iterarte is a platform which connects artists (hereinafter “Sellers”) with potential buyers, including art collectors and members of the general public (hereinafter “Buyers”) with the mission of ‘transforming the way the world discovers, interacts, connects with, and buys art’.
      2. We intermediate transactions of art pieces between Sellers and Buyers seeking to purchase art pieces.
      3. The sales made through our website are contracted directly between us and Buyers. The Sellers are not a party to the contract.
      4. We hold separate legal agreements with the Sellers and each Seller authorises us to promote the Seller’s art pieces, conclude their sale and accept payment on that Seller’s behalf.
      5. The Sellers are not the employees or agents of Iterarte. We do not make any warranty, guarantee, or representation as to the Sellers’ ability, competence, quality, or qualifications. 
  • Orders
      1. Art pieces are offered for sale on our website, subject to their availability. 
      2. To order an art piece, a Buyer must register, select the piece, place the product in their cart and provide the necessary personal information to complete the order.
      3. Before validating the order, the Buyer must ensure that the information appearing on the order summary is correct, remedy any mistakes, and read about delivery costs and any applicable duties.
      4. The Buyer is responsible for checking that there are no specific rules or restrictions on importing an object into their country. Buyers will need to check if they have to pay any costs related to these types of rules or restrictions. We are not liable for these costs and neither is the Seller.
      5. We will contact Buyers: to confirm we have received an order; (normally within 2 days], to confirm we have accepted it;)] and to confirm an order has been shipped and to share tracking information.
      6. Sometimes, we reject orders, for example because a credit reference we have obtained is unsatisfactory, because we can’t verify your age, because the product was mispriced by us or is no longer available or because you have failed our AML checks. When this happens, we let you know as soon as possible and/or refund any sums you have paid.
  • Prices
      1. The prices of the art pieces are quoted on our website. 
      2. We take all reasonable care to ensure that prices are correct at the time when the relevant information is entered onto our systems, but we may sometimes need to adjust the prices. When this happens, we will inform you by e-mail and/or refund any sums you have paid in accordance with Clause 5.6 above.
      3. The price of an art piece does not include the delivery charges for delivering that art piece, unless expressly stated. Shipping quotes and insurance charges are provided at Checkout once a Buyer enters their shipping address. Shipping costs include packaging and crating costs. For more information on shipping, access our Shipping Policy [LINK]).
      4. Customs duties and import fees are not included at Checkout, as they are set by the artwork’s destination country and are charged directly by the country’s customs office. Please refer to our Shipping Policy for more information [LINK].
      5. The price of an art piece does not include taxes, which must be paid by the Buyer in accordance with Clause 7.5 below.
      6. The price of an art piece does not include VAT. Where VAT is chargeable on a transaction, it will be added at Checkout at the applicable current rate chargeable in the UK for the time being. However, if the rate of VAT changes between the date of your order and the date of delivery, the total price payable will be adjusted accordingly. If payment has been made in advance of the change in VAT rate, no adjustment to the total price payable will be required.
      7. We may charge you a handling fee for any order placed by you on our website plus any applicable VAT. This will be displayed to you before you place your order. By placing your order, you agree to pay the applicable handling fee. Please note that the handling fee will not be refunded unless the order to which it relates is cancelled before any relevant art piece(s) are delivered.
  • Payments
      1. Payment can be made by  Visa, MasterCard,  American Express, and any other methods which may be clearly advertised on our website from time to time.
      2. If the issuer of your payment card refuses to authorise payment to Iterarte, we will not be liable for any delay or non-delivery.
      3. The Buyer will be charged for the payment once the purchase is effectuated.
      4. In making a payment on our website, the Buyer represents and warrants that they have the legal right to use the relevant payment method(s). 
      5. All fees and applicable taxes, if any, are payable in UK GBP (£). 
      6. Buyers are responsible for paying any import duties or relevant additional taxes.
      7. We take reasonable care to make our website secure. All credit and debit card transactions are processed using a secure online payment gateway that encrypts your card details in a secure host environment.
      8. We also take reasonable care to keep the details of your order and payment secure, but in the absence of negligence, we cannot be held liable for any loss you may suffer if a third party procures unauthorised access to any data you provide when accessing or ordering from our website.
      9. For more information on payments, access our Payments Policy on our website’s FAQ page.
  • The art pieces
      1. The images of the art pieces on our platform are for illustrative purposes only. Although we have made every effort to display the colours and textures of these accurately, we cannot guarantee that your computer monitor will correctly display these. Purchased art pieces may vary slightly from the images. 
      2. The depiction of accessories, such as frames, may be for illustrative purposes only.
      3. If we make or supply an art piece to measurements you provide, you are responsible for making sure that these measurements are correct.
  • Consumer Buyers
      1. If you are a consumer Buyer, you may only purchase art pieces via our website if you are at least 18 years old.
      2. As a consumer, you have legal rights in relation to certain products that are faulty or not as described. Advice about your legal rights is available from your local Citizens’ Advice Bureau or Trading Standards office. Nothing in these Terms will affect these legal rights.
  • Business Buyers
      1. If you are a business Buyer, you confirm that you have authority to bind any business on whose behalf you use our platform to purchase art pieces.
      2. These Terms and any document referred to herein constitute the entire agreement between you and us. You acknowledge that you have not relied on any statement, promise or representation made or given by or on behalf of us which is not set out or expressly referred to in these Terms.
      3. You must pay all amounts due to us under these Terms in full without any set-off, counterclaim, deduction or withholding (other than any deduction or withholding of tax as required by law).
  • Cancellations and returns
      1. Buyers have the right to change their mind about a purchase within 14 days of the day their order is confirmed or any art piece(s) are delivered (starting from the day of receipt). 
      2. To cancel a contract, you must contact us by sending an email to [email protected]. Buyers are asked to get in touch with us within 24 hours of placing an order. 
      3. Please note that this cancellation right does not apply in the case of any made-to-measure or custom art pieces.
      4. Buyers are entitled to receive a refund of what they paid, not including standard delivery costs. We do not refund any extra costs you have paid for express delivery or delivery at a particular time and Buyers will need to pay the difference.
      5. Art pieces must be returned within 14 days of the Buyer telling us they have changed their mind, at the Buyers’ own cost.
      6. We arrange a door-to-door collection service for all returns, which we will coordinate with you directly following your request to cancel a contract under Clause 11.2. Buyers must not book their own courier as this will not be tracked by our system and could mean that their order is not eligible for a refund.
      7. A refund will be issued within 14 days of us receiving the art piece at our warehouse. We refund Buyers by the method they have used for payment. We do not charge a fee for the refund. 
      8. Where handling services have already been performed and a handling charge incurred, the handling fee will not be refunded.
      9. We will not be able to refund any import duties paid by you. In some cases, you may be able to reclaim these costs from your local tax authorities.
      10. We may only process refunds for art pieces returned in perfect condition with accompanying documentation enclosed – including the Certificate of Authenticity and any other items within the box, where applicable. We ask Buyers to use the original packaging in all circumstances, where possible.
      11. We reduce your refund if you have damaged an art piece, to compensate us for its reduced value. Our Customer Service Team can advise you on whether we are likely to reduce your refund. 
  • Events outside our control
      1. We or the Seller will not be liable or responsible for any failure to perform, or delay in performance of, any of obligations under a contract that is caused by any act or event beyond reasonable control, including without limitation strikes, lock-outs or other industrial action by third parties, civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or preparation for war, fire, explosion, storm, flood, earthquake, subsidence, epidemic or other natural disaster, or failure of public or private telecommunications networks or impossibility of the use of railways, shipping, aircraft, motor transport or other means of public or private transport (an “Event Outside Our Control”).
      2. If an Event Outside Our Control takes place that affects the performance of our obligations, you will be contacted as soon as reasonably possible.
      3. Our obligations will be suspended and the time for performance will be extended for the duration of the Event Outside Our Control. Where the Event Outside Our Control affects delivery, a new delivery date will be arranged with you after the Event Outside Our Control is over.
      4. If the delay is likely to be substantial, you can contact our Customer Service Team to receive a refund for any products you have paid for in advance, but have not received. 
  • Prohibited uses
      1. You may use our Services only for lawful purposes and in accordance with these Terms and you agree not to use the Services:
        1. in any way that violates any applicable local, national and international laws, rules and regulations;
        2. for the purpose of exploiting, harming, or attempting to exploit or harm minors in to incite or encourage action that is, explicitly or implicitly: illegal, abusive, harassing, threatening, hateful, racist, derogatory, harmful to any reputation, pornographic, indecent, profane, obscene, or otherwise objectionable (including nudity);
        3. to stalk, harass, threaten, or harm any third party;
        4. to conduct any unsolicited or unauthorised advertising or direct or indirect marketing to anyone by any means, or to otherwise spam, communicate with or market to anyone any goods, services or business not authorised by us; 
        5. to engage in any other conduct that restricts or inhibits anyone’s use or enjoyment of the Services, or which, as reasonably determined by us, may harm you or users of the Services, or expose them to liability; and
        6. to submit to us any information which is considered ‘sensitive personal information’ (i.e information about you or any other person which reveals your or their racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership or genetic data, biometric data, information which concerns your or their health, sex life or sexual orientation).
      2. Additionally, you agree not to:
        1. use the Services in any manner that could disable, overburden, damage, or impair the Site or interfere with any other party’s use of the Services, including their ability to engage in real time activities through the Services; 
        2. use any robot, spider, or other automatic device, process, or means to access the Services for any purpose, including monitoring or copying any of the material on the Services; 
        3. use any manual process to monitor or copy any of the material on the Services, or for any other purpose not expressly authorised in these Terms, without our prior written consent; use any device, software, or routine that interferes with the proper working of the Services; introduce any viruses, Trojan horses, worms, logic bombs, or other material that is malicious or technologically harmful; 
        4. attempt to gain unauthorised access to, interfere with, damage, or disrupt any parts of the Services, the server on which the Services is stored, or any server, computer, or database connected to the Services; and
        5. attack the Services via a denial-of-service attack or a distributed denial-of-service attack; and otherwise attempt to interfere with the proper working of the Services.
  • Links to third-party websites
      1. Links to third-party websites or content may appear on our website from time to time. We are not responsible for the content of any websites accessible via any such link(s). All such content is outside of our control, and we do not represent or warrant that it is related to us or our website, suitable or appropriate for use or viewing, lawful or accurate. 
      2. We are not responsible for any data-processing activities carried out by any third-party website which is linked to from our website, and we disclaim any and all liability in respect of the same. 
  • Links to our website 
      1. You may provide links to our website on other websites owned by you, only where doing so is in line with these Terms.
      2. Whenever you post a link to our website on another website, you agree that you will do so in an appropriate manner, and not in any way that could cause any harm whatsoever to our business (including but not limited to where posting the link would be defamatory towards us or would misrepresent our business).
      3. You must not post links to our website while suggesting any form of partnership and/or business relationship where none exists and, in any event, without having first obtained our prior written consent. 
      4. We may withdraw permission to link our website at any time. Any such withdrawal will be communicated to you in writing and you will be expected to immediately remove any links to our website.
  • Effective date
      1. These Terms shall become effective between you and us as of the date you first accept or agree to these Terms or, if earlier, the date you first access or use the Services (collectively, the “Effective Date”) and shall remain in effect thereafter without expiration or termination.
  • Changes to these Terms and our policies
      1. We may revise and update these Terms and our Privacy Policy, Cookies Policy, Shipping Policy and Payments Policy from time to time at our sole discretion. 
      2. All changes are effective immediately when we post them, and apply to all access to and use of our Services. If required by law, we will provide you with notice of any changes by posting a notice on the website and/or by posting an updated version of the relevant  document with an updated effective date stated at the beginning.
      3. Your continued use of our Services following the posting of revised versions of any of our policies means that you accept and agree to the changes.
      4. You are expected to check this page from time to time, so you are aware of any changes.
  • Availability of our website
      1. We make no representations and provide no warranties that:
        1. our website will be made available at any given time or from any geographical location; 
        2. your access to the website will be continuous or uninterrupted; or 
        3. the website will be accessible or optimised in all circumstances and on all browsers.
      2. We reserve the right to suspend access to all or part of the website for any reason, including for business or operational reasons, including but not limited to maintenance,  improving the appearance or functionality of the website or to resolve any issues that we become aware of. Whenever reasonably practicable to do so, we will provide you with prior notice of our intention to suspend access to our website for an extended period of time.
  • Contract and account termination
      1. We have the right to suspend or terminate our contract with you, your account and your use of any part of our Services, without notice, at any time including, but not limited to where you:
        1. act in actual or suspected breach of these Terms;
        2. do not make any payment to us when it’s due and you still don’t make payment within 14 days of our reminding you that payment is due;
        3. do not, within a reasonable time of us asking for it, provide us with information, cooperation or access that we need to provide an art piece to you; and
        4. do not, within a reasonable time, either allow us to deliver the art piece to you or collect it from us.
  • Ownership of material on our website
      1. All trade marks, service marks, trade names, logos, copyright and other intellectual property rights in our website and its content are either owned by us or licensed to us. All such rights are protected by intellectual property laws around the world, and all rights are reserved. Any use of the website and its contents, other than as specifically authorised herein, is strictly prohibited. Any rights not expressly granted herein are reserved by us. 
      2. The trade marks, service marks, trade names, logos and other branding owned by third parties and used or displayed on or via our website (collectively “Third Party Marks”) may be trademarks of their respective owners, who may or may not endorse or be affiliated with or connected with us. Except as expressly provided in these Terms, or in terms provided by the owner of a Third Party Mark, nothing in these Terms or on or via our website should be construed as granting, by implication, estoppel, or otherwise, any licence or right to use any of our or any Third Party Marks that are used or displayed on the website, without the respective owner’s prior written permission, in each instance. All goodwill generated from the use of our trade marks will benefit us exclusively. 
  • Indemnification
      1. You agree to defend, indemnify, and hold harmless Iterarte, its affiliates, licensors, and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable legal fees) arising out of or relating to your violation of these Terms or your use of the Services, including, but not limited to any use of the Services’ content, and products other than as expressly authorised in these Terms, your violation of applicable laws, agreements or policies, or your use of any information obtained from the Services.
      2. You will cooperate as fully required by us in the defence of any claim. We reserve the right to assume the exclusive defence and control of any matter subject to indemnification by you, and you will not, in any event, settle any claim without our prior written consent. 
  • No warranty and disclaimer
      1. YOUR USE OF THE SITE, ITS CONTENT, THE SERVICES, AND ANY SERVICES OR ITEMS OBTAINED THROUGH THE SERVICES IS AT YOUR OWN RISK. THE SITE, ITS CONTENT, THE SERVICES, AND ANY SERVICES OR ITEMS OBTAINED THROUGH THE SERVICES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. NEITHER https://iterarte.com/ NOR ANY PERSON ASSOCIATED WITH https://iterarte.com/ MAKES ANY WARRANTY OR REPRESENTATION WITH RESPECT TO THE COMPLETENESS, SECURITY, RELIABILITY, QUALITY, ACCURACY, OR AVAILABILITY OF THE SERVICES. 
      2. NEITHER https://iterarte.com/ NOR ANYONE ASSOCIATED WITH US REPRESENTS OR WARRANTS THAT THE SITE, ITS CONTENT, THE SERVICES, OR ANY SERVICES, INFORMATION OR ITEMS OBTAINED THROUGH THE SERVICES WILL BE ACCURATE, RELIABLE, ERROR-FREE, OR UNINTERRUPTED, THAT DEFECTS WILL BE CORRECTED, THAT OUR SERVICES, THE FILES OR INFORMATION THEREFROM, OR THE SERVER THAT MAKES THEM AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS, OR THAT THE SITE, THE SERVICES, ANY SERVICES, INFORMATION, CONTENT OR ITEMS OBTAINED THROUGH THE SERVICES WILL OTHERWISE MEET YOUR NEEDS OR EXPECTATIONS.
      3. WE DO NOT ENDORSE CONTENT AND SPECIFICALLY DISCLAIM ANY RESPONSIBILITY OR LIABILITY TO ANY PERSON OR ENTITY FOR ANY LOSS, DAMAGE (WHETHER ACTUAL, CONSEQUENTIAL, PUNITIVE OR OTHERWISE), INJURY, CLAIM, LIABILITY OR OTHER CAUSE OF ACTION OF ANY KIND OR CHARACTER BASED UPON OR RESULTING FROM ANY CONTENT. 
      4. TO THE FULLEST EXTENT PROVIDED BY LAW, ITERARTE HEREBY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, STATUTORY, OR OTHERWISE.
      5. BY ACCESSING OR USING THE WEBSITE YOU REPRESENT AND WARRANT THAT YOUR ACTIVITIES ARE LAWFUL IN EVERY JURISDICTION WHERE YOU ACCESS OR USE THE SERVICE.
      6. YOU ACKNOWLEDGE AND AGREE THAT, TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE ENTIRE RISK ARISING OUT OF YOUR ACCESS TO AND USE OF OUR SERVICES REMAINS WITH YOU.
  • Our liability if you are a Consumer Buyer
      1. We do not in any way exclude or limit our liability for: (a) death or personal injury caused by our negligence; (b) fraud or fraudulent misrepresentation; (c) any breach of the terms implied by section 12 of the Sale of Goods Act 1979; (d) defective products under the Consumer Protection Act 1987; or (e) any matter in respect of which it would be unlawful for us to exclude or restrict liability.
      2. If we fail to comply with these Terms, we are responsible for loss or damage you suffer that is a foreseeable result of our breach of these Terms or our negligence, but we are not responsible for any loss or damage that is not foreseeable.
      3. We only supply the products for domestic and private use. You agree not to use the product for any commercial, business or resale purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.
      4. We are responsible for losses you suffer caused by us breaking this contract unless the loss is:
        1. Unexpected: It was not obvious that it would happen and nothing you said to us before we accepted your order meant we should have expected it;
        2. Caused by an Event Outside Our Control (as defined in Clause 9);
        3. Avoidable: Something you could have avoided by taking reasonable action; or
        4. A business loss: A loss you suffer in connection with your trade, business, craft or profession.
  • Our liability if you are a Business Buyer
      1. Nothing in these Terms limits or excludes our liability for: (a) death or personal injury caused by our negligence; (b) fraud or fraudulent misrepresentation; (c) any breach of the terms implied by section 12 of the Sale of Goods Act 1979; (d) defective products under the Consumer Protection Act 1987; (e) any matter in respect of which it would be unlawful for us to exclude or restrict liability.
      2. We will under no circumstances whatever be liable to you, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, arising under or in connection with our contract for: (a) any loss of profits, sales, business, or revenue; (b) loss or corruption of data, information or software; (c) loss of business opportunity; (d) loss of anticipated savings; (e) loss of goodwill; or (f) any indirect or consequential loss.
      3. Except as expressly stated in these Terms, we do not give any representation, warranties or undertakings in relation to the art pieces. Any representation, condition or warranty which might be implied or incorporated into these Terms by statute, common law or otherwise is excluded to the fullest extent permitted by law. We will not be responsible for ensuring that the art pieces are suitable for your purposes.
  • Warranty
      1. We warrant that, on delivery, art pieces shall conform in all material respects with their description, be free from material defects in design, material and workmanship; be of satisfactory quality (within the meaning of the Sale of Goods Act 1979); and be fit for any purpose held out by us.
      2. The warranty does not apply to any defect arising from: (a) fair wear and tear; (b) willful damage, abnormal storage or working conditions, accident, negligence by you or by any third party; (c) failure to operate or use the art pieces in accordance with its intention; (d) any alteration or repair by you or by a third party; or (e) any specification provided by you.
      3. Unless an exception applies, we will repair or replace the defective art piece or refund the price in full.  For these purposes, you must:
        1. give us notice in writing within a reasonable time of discovering the defect;
        2. give us reasonable opportunity to examine the art piece; and
        3. return the art piece to us.
      4. These terms apply to any repaired or replacement products supplied by us.
      5. We may, at our discretion, require photographic evidence (for example for damaged art pieces) for the purposes of this Clause.
      6. Consumer Buyers have a legal right to reject goods that are of unsatisfactory quality, unfit for purpose or not as described, and get a full refund for products returned within 30 days from the date of delivery. Related return costs will be covered by Iterarte. Where a Consumer Buyer identifies a fault or discrepancy after the initial 30 days have passed (but within 6 months), Iterate must be given an opportunity to repair or replace the art piece in the first instance.
      7. Consumer Buyers have additional legal rights in relation to products that are faulty or not as described. Advice about your legal rights is available from your local Citizens’ Advice Bureau or Trading Standards office.
  • Governing law and dispute resolution
      1. These Terms and any documents they refer to will be construed in accordance with and governed by English law. 
      2. For any dispute you have with Iterarte, you agree to first to contact Iterarte at [email protected] and to attempt to resolve the dispute with us informally. Our Customer Service Team will do our best to resolve any problems you have with us or our products.
      3. If you are a consumer then, wherever you live, you can bring claims against us in the English courts and if you live in Wales, Scotland or Northern Ireland, you can also bring claims against us in the courts of the country you live in. If you are a consumer we can claim against you in the courts of the country you live in. 
      4. If you are a business, you irrevocably agree to submit all disputes arising out of or in connection with our contract with you to the exclusive jurisdiction of the English courts.
  • Severability
      1. If any provision of these Terms is found to be invalid or unenforceable, that provision will be deemed appropriately modified to give effect to the intent of the provision or, if modification is not possible, will be severed from these Terms and will not affect the enforceability of any other provision.
  • Enforcing our rights
      1. Failure of Iterarte to enforce any right or provision of these Terms will not prevent us from enforcing such right or provision in the future and will not be deemed to modify these Terms.
  • Other important terms
    1. We may transfer our rights and obligations under a contract to another organisation. We will let you know if this happens in writing and will ensure that this does not affect your rights or our obligations under these Terms.
    2. This contract is between you and us. Nobody else can enforce it and neither of us will need to ask anybody else to sign-off on ending or changing it.
    3. You may only transfer your rights or your obligations under these Terms to another person with our prior written consent.
    4. For the purposes of these Terms, “in writing” will mean by email or by pre-paid post. If you wish to contact us in writing, or if any clause in these Terms requires you to give us notice in writing, you can email us at [email protected]. If we have to contact you or give you notice in writing, we will do so by email or by pre-paid post to the address you provide to us in your order.